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Fanning and flaming the smoking ban

Impact is mixed, depending on individual businesses

Alpine Lanes owner Lloyd McIndoe says "I’m taking a mediocre place and giving it a ‘wow’” by remodeling and expanding the bowling alley. Photo By C.T. Kruger

Sept. 3, 2010 | 5 comments

Two months into the statewide smoking ban, Muskego and New Berlin area bar owners are expressing mixed - but largely positive - reactions to the effects it has had on their businesses.

For those business that feel the need to make adjustments, such as adding outdoor smoking area, local officials are looking to create rules which will help them adapt to the new environment.

Larger businesses, like Matty's Bar & Grille in New Berlin and Alpine Lanes in Muskego, report that they've seen almost no change in the number of patrons. Some smaller places, like R & B's Stagecoach Inn in Muskego, are suffering as a result of the loss of smoking customers.

Local bar and restaurant owners are hopeful that an influx of non-smoking customers will offset any loss of smoking customers.

Saving-a-seat solution

Matt Anderson, owner of Matty's, supports the ban.

"It has had no effect on us," said Anderson. "We might have had an increase in business."

Anderson says that in addition to eliminating smoking-related costs such as wall and carpet cleaning, as well as air filters, his business is finding that non-smoking customers are welcoming the change.

"When it comes to a customer that's happy with the ban, it comes down to health reasons," said Anderson, "and they like going home not smelling like smoke."

His smoking customers have adjusted well, he says, and, to accommodate them, Matty's supplies "save my seat" cards, which those customers can put down while they go outside for a smoke.

Not bowled over by change

Lloyd McIndoe, owner of Alpine Lanes, also says that the ban has had "minimal to no effect" on his business.

"I haven't seen a loss of bowlers because of the ban," said McIndoe, "and I haven't heard anyone say that they won't come in anymore because they can't smoke."

McIndoe says that, since his business is so family oriented, the ban might help bring in more business in the long run. He was also quick to point out that he doesn't yet know if the ban will affect his regular bowlers.

"We rely heavily on league bowlers," said McIndoe. "We don't know yet if those folks are going to quit (because of the ban)."

Also, McIndoe noted that local business owners won't really know how smokers are taking the ban until winter, when they'll have to go out into the cold to smoke. And when that time comes, McIndoe says his response to smokers will be simple: "The bottom line is that we're enforcing the law."

Snuffing out small bars?

Not every business is reacting positively to the ban, however.

Bonnie Acker of R & B's Stagecoach is adamant that she hates the ban. A smaller place like the Stagecoach, according to her, relied on smoking customers for business.

"I had customers who had been here since I started, and I lost them because of (the ban,)" said Acker. "They just don't come in."

Added Acker: "I'm really against it 100 percent. I'd like to see it gone and I'd like to go back to the way we were."

She maintains that it should be the decision of the business owner to allow customers to smoke or not, and whether people tolerate the smoke, it's their decision.

"I had (the smell) in my clothes, in my hair, but I put up with it," Acker said."It's my business, and if I want to make a living, I guess I have to do it."

Acker said she'll have to come up with a way to get her smoking customers back.

"I'm working on something," she said, "but I don't know what I'm going to do."

Municipal help

To address businesses' need to accommodate smoking customers, local officials are coming up with new rules to allow bars and restaurants to expand their serving areas outside.

Depending on each establishment's proximity to residences and other businesses, Muskego and New Berlin are willing to come up with individual plans for each business.

"We're trying to figure out how to balance in order to respect the neighbors of these bars," said New Berlin Mayor Jack Chiovatero, "yet keep the bars in business and let them prosper, the way they should."

In order to accommodate smoking customers, many local bars and restaurants have requested an extension to their premises, which would allow them to serve alcohol in outdoor, smoking-friendly areas.

Chiovatero acknowledged this may or may not fly with the neighbors, who would have to put up with the noise coming from these outdoor areas.

Typically when the city grants an extension of premise, the area needs to be fenced in or quartered off somehow in order to contain both noise and bar patrons, the mayor said.

Chiovatero said the New Berlin Common Council is trying to lay out requirements for local businesses who want these extensions, such as a certain distance from residences, or a nightly cutoff time for outdoor serving.

Similarly, Muskego Mayor John Johnson is looking into similar requirements to make sure that local businesses and patrons work well with the neighbors.

"We'll have to look at (the requests) as they come in," said Johnson, "but the council will be looking at it from the alcohol standpoint and the Plan Commission will have to approve them."

According to Johnson, even though each business will likely end up with a unique arrangement, it's important that the city comes up with a plan that will work in the future, because the decisions they make now establish a precedent.

"The city is thinking long term because it's a policy decision," said Johnson.

According to Chiovatero, if businesses are willing to work with the city and the neighbors, they shouldn't have a problem getting their request approved.

"I think the council is very sensitive to these establishments," said Chiovatero, "and wants to make sure that they can stay in business and compete on a level playing surface."

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  1. I find it funny that Bonnie Acker of the Stagecoach Inn is saying she hates the ban when just last week while in the bar she co owns with Red had stated she loves the ban? I think the only reason she has lost any business is due to the fact she is just a foul and miserable excuse of a human being; and people who go out to relax and have a drink while spending their hard earned money do not want to hear the constant complaining and negativity filled remarks she has to spew out. I used to frequent that establishment on a regular basis but no longer due to the simple fact that she is just a mean, old and grouchy hag. I feel for her partner.
  2. newberlinresident~sounds like the the patrons from the bar next door sobering up at George Webbs were overserved. By the way, who wants to go to George Webbs and have a bunch of drunks smoking next to you. You are proving the point that the smoking ban is good.
  3. there has been many businesses that have lost most of their customers because of the ban. George Webb's restaurants are only in Wisconsin. The George Webb on moorland and national has lost most of their customers because their customers were mainly from the bar next door. The people from the bar would go to George Webb to sober up and drink coffee. There was a non smoking section in the building. But they don't have any room to put outdoor seating. and the workers cant always keep an eye on the customers to see if they need anything. The smoking ban is logical but i dont think they thought of the smaller businesses in smaller towns.
  4. Holy smoke, Generalsn. Pun intended... but this really isn't funny. I went to the document because I couldn't believe that would be true, that the anti-smoking fanatics would attempt to pass "no smoking outside" laws. But you're right. That's coming next.

    This is just another on the long list of stupid laws that should be repealed. We should leave it up to business owners and the marketplace to decide. It's a question of freedom.

    I am so sick of the "We Know Better" crowd trying to control everything we do.

    For the record, I don't smoke, never did, nobody in my family smokes. I much prefer smoke-free restaurants. But not at the cost of letting fascist-type groups like this destroy our freedom, one small law at a time.

    So who's funding these no-smoke people, anyway? They sound an awful lot like "community organizers". Are they getting any stimulus money, do you think?
  5. Don't bother wasting money on patios if they don't already exist. Just passing a ban won't get rid of these screaming fanatics. Once these people find gullible lawmakers and get a foot in the door, there's no stopping them. They'll be returning for the patios later to "close the loopholes". Page seven of the tobacco control handbook instructions are to ban patio smoking AFTER business owners spent thousands of dollars to build them for their smoking customers. This clearly shows that these people have ABSOLUTLY NO CONCERN for local businesses. It's the "inside-out" provision on page seven. You will see them walk past clearly posted "smoking allowed" signs only to holler and scream and disrupt an otherwise peaceful gathereing of smoking friends. Here's their instruction book, page seven;

    http://www.no-smoke.org/pdf/CIA_Fundamentals.pdf
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