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Enough already, Mother Nature

Ruined possessions still line city streets after sewer backups

July 27, 2010 | 8 comments

Muskego — Suzi Link was in the basement of her Lannon Drive home in Muskego because of the tornado warning last week when her basement drain suddenly spewed sewer water.

Her husband leaped into action, stuffing the drain. But then the diluted sewage just spurted from another drain.

"As we stuffed towels in one, it gushed up in another drain," Link said.

It came up in the floor drains, the toilet, and the shower and sink drains, all in the walk-out basement.

The Links left one drain unstuffed because they were afraid the water would rise to the first floor.

The sewer water rose to 3 inches in the basement before the couple decided they had no choice but to open the patio doors and start bailing.

"I paddled like I was in a canoe," said Link, who had to sit for health reasons. Her husband swept with a broom.

Link said her losses include carpeting, a sofa, TV, VCR, two computer monitors, files and clothing.

Pair of subdivisions hit hard

The Link home was not the only one affected by sewer backups in the torrential downpour July 22.

Many people in the Parkland subdivision, basically north of the Parkland Drive/Briargate Lane/Lannon Drive area, were hit by sewer backups, Muskego Mayor John Johnson said.

That was the same area that was slammed by a tornado June 21, just a month earlier.

This time, a sewer line broke on Lannon and Briargate, Johnson said.

The other area that was hard-hit with sewer backups was the Freedom Acres subdivision located off McShane and Durham drives in the southeast corner of the city, Johnson said. The million-gallon tank the city installed more than six years ago to deal with sewage backups overflowed with rainwater, he said.

Other areas just dealt with flooding. Portions of Saroyan Road and Ancient Oaks Drive were under 3 feet of water, Johnson said.

Muskego received an estimated 6 inches of rain that fell as fast as 2 inches per hour, he said.

New Berlin fared better

The story was not so gloomy in New Berlin, where the rainfall total was 3.8 inches.

About a foot of water covered Courtland Parkway and Cherry Tree Lane, said Chuck Trevorrow, New Berlin streets and stormwater supervisor. And once again, 124th Street flooded between Lincoln and Cleveland avenues and at Meadow Lane, he said.

Lake-size puddles also formed on smaller streets that had to be closed, but all streets were open by Friday morning.

There were no reports of sewer backups, but many trees were downed, Trevorrow said.

A huge willow tree blocked Radisson Drive at Menard Drive. Lightening is believed to have knocked down another tree on Meadow Lane, he said. And other trees were damaged or destroyed throughout the city.

Cleanup continues

The cleanup continues in both communities this week.

As of Monday, Muskego crews were still bypassing sewage around the break in the pipe affecting the Parkland subdivision, Johnson said. Officials planned to dig up Lannon Drive to fix the pipe Wednesday, depending on weather, he said. That would be good news for Joe and Kathy Lesak who live in the 7200 block of South Lannon Drive.

They are cleaning a layer of black, sticky and smelly crud from their basement.

They found sewer water up to the first step in their walk-out basement during Thursday's storm.

"If we had not seen it, it would have flooded the whole house," it was coming out of the drain with such force, Kathy Lesak said. "There was no stopping it."

Joe opened the patio doors to let the water drain out. The sewer water gushed all night, Kathy said. It did not really subside until Friday afternoon.

The city used to have insurance that would help cover such losses, Johnson said. But officials dropped it a couple of years ago because of the expense, he said, instead advising residents to get private sewer backup insurance.

Waukesha County is working on an application to the Federal Emergency Management Agency for grants and low-interest loans to help with storm recovery, Johnson said.

At a Glance

How to get rid of debris:

• The Veolia Environmental Services landfill, 10629 S. 124th St., will be open from 9 a.m. to 4 p.m. through Friday and from 8 a.m. to noon Saturday.

• Those with debris not collected at the road during regular pickup can call Veolia for a free pickup at (262) 679-0860.

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  1. Suzi,

    I'm truly, truly sorry you are dealing with this mess! I did want to say though as to your clarification #2, as a resident of Muskego, I *did* receive this notification. I believe it was in a sewer/water bill as a separate slip of paper. I do remember seeing it though, because it was at that time that I made a point to discuss the issue with my husband and then contact our agent to get the insurance rider. We would have never done so otherwise if I hadn't seen the notice.

    Best of luck to you as you resolve this matter!
  2. YES, MUSKEGO DOES HAVE SEPARATED STORM WATER VERSUS SANITARY SEWER SYSTEMS.

    In fact, the City recently (approx 5 years ago) decided to expand and re-route the stormwater pipe it already had under Lannon Drive. Instead of diverting (YES, REDIRECTING) stormwater in a culvert under Lannon Drive to Little Muskego, the City decided, due to increased development EAST of Lannon Drive, a larger pipe was needed.

    Not only did they increase the size of the pipe to divert more storm water (which, based on NATURAL storm water flow patterns would NOT HAVE ENTERED LITTLE MUSKEGO). They decided not to simply 'cross the road'.

    Instead, the larger pipe was brought under Lannon Drive, then diverted approx. 6 houses to the north of the original pipe. The new pipe runs parallel to/partially 'riding above' the sanitary sewer line, makes another turn and enters the lake under the parking lot of the current "Danny Haskell's" restaurant and tavern (GREAT FOOD AND A LAKE PIER, BY THE WAY---YES WE DO HAVE A LAKEFRONT RESTAURANT ON LITTLE MUSKEGO LAKE, EVEN THOUGH THE MAYOR AND ALDERMEN DO NOT SEEM TO BE AWARE OF IT).

    1. Although we've had numerous heavy rains/storm issues in the past 2 decades, it is "curious" we never had even the slightest flooding OR ESPECIALLY SEWAGE problems until after the storm water pipe was RESIZED and RE-ROUTED

    2. The City alleges a long abandoned private sewer lateral (3 HOUSES NORTH OF THE ORIGINAL STORMWATER PIPE) CAUSED THE PROBLEM, BUTdoes not address how or when the cap (located on the CITY"S PIPE) ever came loose or whatever became of it.

    3. Why was this SEWER PIPE DEFECT not detected/repaired WHILE INSTALLING the new stormwater pipe? Also, could the construction itself have been the event that broke the cap off?

    4. Since Lannon Drive is a natural ridge, AND WASN'T FLOODED in this event, the floodwater couldn't drain into the sewer line from surface flooding, WHERE DID THE FLOODWATER REALLY ENTER THE SEWER LINES?
  3. molly53150
    A rainstorm and flood are 'acts of nature'.

    You brought up the TORNADO. In fact, WE HAD TORNADO DAMAGE. I hope that you didn't. We agree a tornado is an 'act of God'. In point of fact, since it was 'only' one whole 50' high tree (SPLIT TO THE ROOT) plus part of another tree damaged, we did not file a claim against anyone.

    YES, we knew we could have just shut up and waited for the split tree to fall, (since we were the only people who knew that the tornado split the tree in half all the way to the root).

    YES, we knew that, if the tree fell down on my neighbors' property, THIER INSURANCE would have covered it and we would have been off the hook since it had fallen as 'an act of nature'. (Our yard would not have been affected because the tree in question had gown almost exclusively over the lot line.)

    THE PROBLEM WITH THAT WOULD HAVE UNETHICAL, IRRESPONSIBLE AND UNFAIR TO OUR NEIGHBORS. ADD TO THAT THE FACT THAT THE TREE COULD HAVE HURT PEOPLE WHEN IT FELL (CAN YOU SAY UNDISCLOSED BIOHAZARD CONTAMINATION OF A RECREATIONAL LAKE???) AND YOU MUST AGREE THAT WE WERE LIABLE FOR THE DAMAGED TREE AND ANY FURTHER DAMAGE THE TREE HAD THE POTENTIAL TO CAUSE.

    Instead, because the split tree was structurally still standing, WE CAME OUT OF POCKET $1,200 TO PAY TO HAVE THE TREE TAKEN DOWN BEFORE IT FELL DOWN IN MY NEIGHBOR'S YARD. That is called "being responsible", "ethical" and "maintaining personal property".

    Incidentally, the insurance adjustor for our homeowners coverage ALSO INDICATED A BROKEN AND/OR BLOCKED SEWER MAIN IS MAINTENANCE, NOT "AN ACT OF GOD" OR "NATURE". (That was his opinion AFTER he make and inspected our home; if you want to see for yourself, bring your own respirator, boots, gloves, goggles and sanitizer, plus a written 'hold harmless' agreement so we are not liable if you get sick)

    A failure WITHIN THE SEWER MAIN is a maintainence issue. Ask your own insurance agent if you don't believe our adjustor.
  4. My lender doesn't require it. Our insurance agent suggested it and we took it. If a trees fall in your yard is the city required to reimburse you. NO. I live on Little Muskego Lake. It was a rainstorm it is not the city's responsiblilty to cover your costs. It was an act of Nature. Do you exepct the City to pay all the homeowners for the Tornado that went thru the city last month. Common sense dictates the city is not responsible for acts of nature.
  5. molly53150

    When we moved to the City of Muskego in the early 1990's, the CITY CARRIED "NO-FAULT SEWAGE BACK-UP" coverage. My comment indicated that, when the city decided to drop this insurance, the then-in-office elected officials should have advised residents of the change (Just as they should have advised the users of the 3 lakes in our community that they pumped over 30,000 gallons of untreated sewage and human waste into Little Muskego Lake).

    Also, only recently (as we have just been advised) did our "Special Golden Deluxe Coverage" policy drop coverage for this risk from the package, requiring that we 'purchase it separately'. I guess we should have agreed to meet with our agent annually regarding our policy, but that is a separate point. In any event, rest assured that we carry considerably more HOI, also known as homeowners' insurance, protection than is required by our lender. In point of fact, our mortgage lender DOES NOT require this particular endorsement, so I wonder why your lender would.

    If the recent decision by the City of Muskego to cut its insurance premium expenses by dropping the coverage for backups caused by malfuntions of the Sewer System (which we all pay them to build, operated and maintain) backfires on the community, take it up with your respective elected officals, as we intend to do. Just because they dropped the coverage did not relieve them of liability. (Again, that would be like saying that just because your car is hit by a non-insured millionaire, you are not entitled to compensation for your car........)

    The simple fact of the matter is that, if the 'sewer problem' had been in OUR LATERAL, I totallyt agree with you that it would have been our personal liabiilty.

    Because the problem was in the CITY's PIPE and affected MORE THAN 50 HOMES, it is the City's responsibility.
  6. Why does rain have anything to do with our sewer systems? aren't they
    separate systems in Muskego?
  7. suzilink
    Why should the city have to give you notice that they don't carry that type of insurance. I have lived in Muskego for almost 20 years and have always carried a rider on my insurance for sewer backup. It is not expensive and its your property, it is your responsibilty to carry the necessary insurance the city shouldn't have to. Would you expect the city to pay for damage if a tree fell in your yard. This is why mortgage companies require HOI for this type of problem. I do feel sorry that this has happened to your home.
  8. Several clairications to the above article.

    1. The damage to our home, property and health was far more extensive than described above.

    2. The article states "The city used to have insurance that would help cover such losses, Johnson said. But officials dropped it a couple of years ago because of the expense, he said, instead advising residents to get private sewer backup insurance." TO THE BEST OF MY KNOWLEDGE, RESIDENTS NEVER RECIEVED A NOTIFICATION FROM 'CITY OFFICALS' THAT WE WERE SUPPOSED TO BUY OUR OWN COVERAGE.

    3. Regardless of if we ever got such a notification, WE ARE TALKING ABOUT CITY-OWNED AND OPERATED STORM-WATER AND SEWAGE SYSTEMS. This makes the damage caused by broken sewer pipes the responsibility of THE CITY. (To illustrate, if you have your car parked completely on your own driveway and a City-owned snowplow hits your car, it is the City's responsibility to fix your car, not your personal insurance.)

    4. We are one of approximately 50 households adversely affected by the City's broken sewer line.
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